About the Role
The role involves reviewing user-generated content on social media platforms to enforce policies, identify violations, and maintain a safe online environment for Swedish-speaking audiences.
Responsibilities
- Evaluate posts, images, and videos for policy compliance
- Identify and report inappropriate or harmful content
- Apply moderation guidelines consistently and accurately
- Work within defined timeframes to process content
- Collaborate with team members on complex cases
- Maintain high accuracy and attention to detail
- Escalate urgent issues to senior staff
- Adapt to evolving content policies and updates
- Handle sensitive material with discretion
- Meet performance and quality benchmarks
- Use internal tools to log and categorize decisions
- Support language-specific community standards
- Respond to user appeals when required
- Participate in training sessions
- Stay updated on cultural and linguistic trends in Swedish-speaking regions
- Contribute to improving moderation processes
- Ensure data privacy in all actions
- Work rotating shifts if necessary
- Follow escalation protocols for legal concerns
- Maintain neutrality and impartiality
- Report system errors or tool inefficiencies
- Uphold ethical standards in decision-making
- Communicate effectively in English when needed
- Support team goals during peak periods
- Complete documentation accurately and on time
Compensation
Competitive salary with benefits
Work Arrangement
Onsite position based in Bulgaria
Team
Part of a global content moderation team supporting European markets
Why Join Us
- Opportunity to work in a fast-growing international environment
- Supportive team with structured onboarding
- Career development paths in digital safety and operations
Work Environment
- Modern office facilities in Bulgaria
- Collaborative workspace with multilingual staff
- Health and wellness initiatives offered
Visa sponsorship available for eligible candidates
