Toronto, Ontario, Canada On-site Employment $110k - $130k

Clutch is hiring a Strategy & Operations Manager

About the Role

This position is responsible for shaping and executing strategic priorities while enhancing operational effectiveness across the organization through data analysis, cross-functional leadership, and continuous process improvement.

Responsibilities

  • Lead the development and execution of strategic initiatives across departments
  • Analyze operational workflows to identify inefficiencies and recommend improvements
  • Collaborate with department heads to align goals with company objectives
  • Develop key performance indicators to track progress and outcomes
  • Manage cross-functional projects from planning to implementation
  • Prepare executive-level reports and presentations on operational performance
  • Support budgeting and forecasting processes with data analysis
  • Evaluate new business opportunities and market trends
  • Drive process standardization to enhance scalability
  • Monitor industry developments to inform strategic decisions
  • Coordinate change management efforts across teams
  • Ensure alignment between short-term actions and long-term vision
  • Optimize resource allocation across departments
  • Facilitate strategic planning sessions with leadership
  • Track and report on critical business metrics
  • Improve decision-making through data-driven insights
  • Oversee vendor and partner performance evaluations
  • Enhance internal communication of strategic priorities
  • Assess risks associated with operational changes
  • Implement tools and systems to support strategic goals
  • Lead special projects as assigned by senior leadership
  • Develop frameworks for measuring organizational effectiveness
  • Support mergers, acquisitions, or partnerships with due diligence
  • Maintain documentation of operational strategies and outcomes
  • Promote a culture of accountability and continuous improvement

Compensation

Competitive salary with performance-based incentives

Work Arrangement

Hybrid work model with flexible scheduling

Team

Collaborative team environment focused on continuous improvement and scalable processes

About the Team

  • The team focuses on aligning business operations with strategic goals through structured planning and performance tracking.
  • Members come from diverse professional backgrounds with expertise in strategy, analytics, and organizational development.
  • Collaboration and innovation are central to how the team operates and delivers value.

Growth Opportunities

  • Opportunities exist for advancement into senior leadership roles.
  • Team members are encouraged to lead high-impact initiatives and expand their responsibilities.
  • Professional development and skill-building are supported through training and mentorship.

Available for qualified candidates

About company
Clutch

We buy, recondition, and sell cars. Certified for quality, no middlemen. That's Clutch.

Clutch makes buying and selling used cars simple, fair, and stress-free. We offer instant cash offers for cars you want to sell, with same-day pickup or drop-off and immediate payment. For buyers, we provide thousands of reconditioned vehicles with transparent inspection reports, a 10-day money-back guarantee, and no-haggle pricing.

Our process includes buying used cars directly from owners, professionally reconditioning them in state-of-the-art facilities, and reselling them online with confidence and convenience. We operate entirely online, delivering cars directly to customers' doors or offering local pickup options.

As the official partner of the NBA, Clutch is recognized for innovation and trust in the automotive space, with over 75,000 cars sold and more than 10,000 verified reviews averaging 4.8 stars.

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Job Details
Department Vehicle Markets Group / Pricing Team
Category other
Posted 4 days ago