About the Role
This role involves leading client engagements by understanding business needs, designing customized implementations, and driving adoption of advanced language solutions across key markets in Germany, Austria, and Switzerland.
Responsibilities
- Lead technical consultations with enterprise clients
- Analyze client requirements to define solution scope
- Design integration strategies for software platforms
- Deliver product demonstrations tailored to client use cases
- Support onboarding and implementation processes
- Collaborate with engineering teams on client-specific needs
- Translate business challenges into technical configurations
- Provide expertise during pre-sales evaluations
- Ensure alignment between client goals and platform capabilities
- Drive user adoption through training and guidance
- Monitor project milestones and deliverables
- Troubleshoot integration issues with developers
- Maintain documentation for solution designs
- Gather feedback for product improvement
- Act as a trusted advisor throughout the client lifecycle
- Coordinate with support and success teams
- Present technical updates to stakeholders
- Assist in defining service level expectations
- Manage change requests during deployment
- Ensure data privacy and compliance in implementations
- Optimize workflows using platform features
- Conduct post-implementation reviews
- Escalate technical blockers when necessary
- Maintain up-to-date knowledge of platform updates
- Support expansion opportunities within accounts
Compensation
Competitive salary with benefits
Work Arrangement
Hybrid working model
Team
Collaborative team focused on client success
About the Team
- This team focuses on enabling clients to maximize value from language technology through technical leadership and strategic support.
- Members combine engineering insight with client service to deliver scalable, secure integrations.
What We Offer
- Opportunities for professional growth in a fast-evolving domain
- Access to cutting-edge language AI tools and research
- A culture that values precision, clarity, and impact
Available for qualified candidates
