Surry Hills On-site Employment

Dovetail is hiring a Staff Software Engineer

Responsibilities

  • Define technical strategy for your team, making architectural choices that support both immediate delivery and long-term scalability.
  • Lead complex initiatives from concept to launch by partnering with product, design, and engineering teams to deliver exceptional customer experiences.
  • Elevate team capabilities through rigorous code reviews, system design guidance, adherence to technical standards, and impactful mentorship.
  • Ensure systems are secure, performant, and reliable, especially those managing enterprise-level customer data; prioritize and advocate for critical technical work.
  • Promote a practical engineering culture while helping shape development processes and standards using industry best practices and personal expertise.

Compensation

Competitive base salary plus equity options

Work Arrangement

On-site — Surry Hills

Team

In-person first in Sydney; flexible remote for US team

Why you'll love it here

  • Equity offered to all employees to align incentives with long-term company success.
  • Supportive environment designed for peak performance, whether working in-office or remotely.
  • Opportunities to connect through team events, company-wide celebrations, and employee groups.
  • Access to learning and development or wellness benefits, with a choice between a $3000 L&D allowance or up to $1000 for wellness.
  • Generous time-off policy including four weeks of accrued leave and flexible public holidays.
  • Option to work remotely from anywhere in the world for up to four weeks per year.
  • Comprehensive parental leave: 20 weeks for primary caregivers, 12 weeks for secondary caregivers.
  • Additional four weeks of leave after four years of service to encourage rest and retention.
  • U.S. employees receive robust benefits including health, dental, vision, and 401(k) via Sequoia.

On AI

Candidates are expected to thoughtfully integrate AI into their daily workflows, demonstrating judgment in when and how to use it to enhance quality, speed, and impact.

Other

  • Work in person four days per week
  • Four weeks of accrued leave
  • Flexible public holidays
  • Bonus 'Kit Kat' days provided throughout the year
  • Up to four weeks of remote work from anywhere in the world annually
  • 20 weeks of parental leave for primary caregivers
  • 12 weeks of parental leave for secondary caregivers
  • Support programs for returning to work after leave
  • Four additional weeks off after four years of employment
  • Flexible learning, development, and wellness benefits with options between $3000 for L&D or up to $1000 for wellness

Not specified

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About company
Dovetail

Dovetail centralizes and analyzes customer feedback to help teams build with confidence. The platform turns scattered user insights into clear direction using AI, enabling organizations to identify what to work on next and drive product innovation.

With features like AI Projects, AI Channels, and AI Dashboards, Dovetail enables teams to ingest feedback from calls, surveys, tickets, and interviews, then analyze themes and trends to inform roadmaps and business decisions.

The platform supports collaboration across product, sales, marketing, and customer experience teams, providing a single source of truth for customer intelligence. It offers enterprise-grade security and compliance, including SOC 2, ISO 27001, HIPAA, and GDPR.

All jobs at Dovetail Visit website
Job Details
Department Engineering
Category fullstack
Posted 2 months ago