Responsibilities
- Lead the strategic direction, structure, and advancement of the Salesforce platform and the broader GTM systems environment.
- Manage Salesforce as an internal product by creating roadmaps, balancing competing demands, and implementing high-value enhancements.
- Collaborate with Sales, Marketing, Customer Success, Finance, Legal, and other teams to identify business requirements and develop scalable system responses.
- Create well-designed, sustainable system architectures that lower operational burden, decrease technical debt, and anticipate potential issues.
- Assess whether to develop custom features in Salesforce or use integrated third-party or AI-driven tools.
- Direct solution design for intricate business projects and work with Salesforce developers and technical groups to achieve scalable, quality deployments.
- Oversee backlog ranking, sprint organization, and delivery for GTM Systems projects.
- Set standards for automation, governance, data integrity, and long-term platform growth.
- Manage and enhance the GTM technology suite, covering Salesforce and auxiliary Revenue Operations applications.
- Develop dashboards and reports to increase transparency into system status, platform usage, and operational effectiveness.
- Support Revenue Operations efforts such as forecasting, territory management, reporting, and process enhancements via scalable system planning.
- Act as a reliable consultant to cross-functional leadership, reconciling urgent business demands with sustainable platform strategy while guiding stakeholders indirectly.
Benefits
- Selection of medical, dental, and vision insurance plans for employees and their families.
- Extra insurance choices for life, accident, or critical illness coverage.
- Adaptable paid time off, sick leave, and short-term and long-term disability benefits.
- 10 US public holidays and Canadian provincial statutory holidays.
- A stipend for home office setup.
- 401(k) retirement plan for US staff and RRSP for Canada-based staff.
- Paid leave for new parents.
- A program for local in-person gatherings.
Work Arrangement
Hybrid — San Francisco, Toronto
Other
Recording is voluntary, and refusal will not impact your application.
