San Francisco, CA, USA Hybrid

Headspace is hiring a Staff Product Manager, Personalization - Foundations

About the Role

The ideal candidate will lead the long-term vision for centralized user and content data systems, segmentation, and core machine learning services that enable accurate, real-time personalization across all customer interactions. This role demands expertise in product management, deep technical knowledge of data and ML platforms, and a commitment to delivering impactful, personalized journeys. The role involves strategic leadership, collaboration with engineering and science teams, and mentorship of junior product staff, all within a values-driven culture focused on mental health innovation.

Responsibilities

  • Define and drive the long-term strategy and roadmap for the personalization foundations platform, aligning with leadership on vision and priorities.
  • Own the architecture and integrity of centralized user and content data systems, segmentation frameworks, and core machine learning services.
  • Lead product strategy for key technical domains including customer and content embeddings, real-time event processing, segmentation tools, model deployment, A/B testing, data governance, privacy, and content balance.
  • Manage the full product lifecycle for foundational platform capabilities, from concept through launch and continuous improvement, ensuring quality and timeliness.
  • Collaborate with engineering, data science, and design teams to define and prioritize technical requirements for scalable data and ML platforms and APIs.
  • Partner with cross-functional teams including product, engineering, legal, and data science to ensure alignment and successful delivery of platform initiatives.
  • Define and monitor key performance metrics such as data quality, model latency, feature adoption, and personalization-driven engagement to measure platform impact.
  • Provide technical and product leadership on complex projects and mentor junior product team members in platform and data product best practices.

Benefits

  • Equity compensation
  • Comprehensive healthcare coverage
  • Monthly wellness allowance
  • Retirement savings with company match
  • Lifetime access to mental wellness services
  • Generous parental leave policy

Compensation

$140,400 - $224,250 + equity + benefits

Work Arrangement

Hybrid

Team

This role is part of a mission-driven organization focused on redefining mental health care through technology, personalization, and evidence-based content. The team values experimentation, collaboration, and member-centric design, operating under core principles of impact, iteration, ownership, and courage.

About the Staff Product Manager, Personalization - Foundations at Headspace

We are seeking a Staff Product Manager, Personalization - Foundations to own the centralized member and content data layers, segmentation infrastructure, and the core Machine Learning (ML) services that power all personalization features across the Headspace product. You will be the product leader responsible for defining the long-term vision to create the definitive single source of truth for user data and behavioral modeling, enabling hyper-accurate, real-time decisioning for all customer interactions that powers all Headspace experiences. This role requires a unique blend of product management excellence, deep technical understanding of data and ML platforms, and a strong commitment to delivering personalized and impactful member journeys. At Headspace, product leaders are expected to model experimentation with purpose, share feedback with care, and a deep commitment to the member journey. This role will require strategic leadership, clarity, and curiosity to scale our personalization efforts.

Pay & Benefits

The anticipated new hire base salary range for this full-time position is $140,400 - $224,250 + equity + benefits. Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process. At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process.

About Headspace

Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it. At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come.

Why You’ll Love Working Here

  • A mission that matters—with impact you can see and feel
  • A culture that’s collaborative, inclusive, and grounded in our values
  • The chance to shape what mental health care looks like next
  • Competitive pay and benefits that support your whole self

How we feel about Diversity, Equity, Inclusion and Belonging

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process. Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice

Other

  • U.S. residency required for all roles.
  • Candidates must permanently reside in the U.S. full-time and be based in specified cities.
  • For candidates in the greater San Francisco and Los Angeles areas, this role follows a hybrid model (3 days per week in office).
  • Applicants with disabilities may request reasonable accommodation.
  • Headspace participates in the E-Verify Program.
  • Individuals who have received clinical services at Headspace must wait until care is complete before applying.
  • Headspace accounts will be deactivated during employment for hired candidates.

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Required Skills
Product ManagementA/B TestingStakeholder ManagementStrategic PlanningAnalytics
About company
Headspace
Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible.
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Job Details
Category product
Posted 4 months ago