Responsibilities
- Define and drive the technical roadmap for personalization and recommender systems, prioritizing roadmap items to meet business goals and defining short-term vision for the team.
- Propose and deliver R&D that directly shapes roadmaps, multiple projects, and long-term deliverables. Models are used over the long term by multiple products and teams.
- Design and lead the development of software used by multiple teams, ensuring long-term maintainability, scalability, and adaptability.
- Ensure complex, multi-service personalization products meet SLAs and provide correct results over time. Adapt systems to changing business needs and resolve multi-product, multi-team service incidents.
- Establish and enforce experimentation best practices, including A/B testing frameworks, offline evaluation methodology, and metrics design across personalization surfaces.
- Lead team meetings, ensure the team's progress on the roadmap, and make technical decisions that unblock projects.
- Manage stakeholders' expectations with data-driven narratives and communicate effectively with senior leadership to align on strategy and track progress.
- Drive organizational efficiency and business impact by implementing new technologies and processes. Foster a collaborative and high-performance team culture.
- Mentor senior and mid-level scientists, setting high code quality standards and best practices for the team.
- Stay current with advances in recommender systems, LLMs for personalization, and representation learning, bringing relevant advances into production when they deliver measurable improvement.
Requirements
- Own personalization and recommender system work end-to-end, from model development to deployment to output monitoring.
- Work in close partnership with business stakeholders, platform engineers, and the rest of the personalization group.
- Have strong fundamentals in machine learning and the ability and willingness to learn new workflows effectively.
Nice to Have
- Experience with Claude Code or agentic workflows is a plus.
Work Arrangement
Remote (Worldwide)
