Responsibilities
- Analyze customer requirements and technical pain points to design and deploy solutions leveraging open-source tools and proprietary technologies
- Engage with clients to understand their goals, collect feedback, and collaborate through coding to ensure effective implementation of platform features
- Support new clients adopting open-source Dapr in existing or new applications, guiding them toward cloud-based deployment
- Develop and present tailored demonstrations for customer audiences
- Design and implement proof-of-concept projects using multiple programming languages
- Offer strategic guidance on cloud-native architectures and modern distributed systems
- Apply deep knowledge of cloud infrastructure and system design to resolve complex distributed computing issues
- Translate real-world customer experiences into actionable insights for product improvement
- Represent customer perspectives internally to shape product priorities and direction
- Collaborate with product teams to define feature scope based on user input and market needs
- Communicate critical customer challenges and opportunities to leadership for strategic planning
Nice to Have
- Background as a cloud architect or Technical Product Manager
- Hands-on experience with modern application design and cloud-native development methodologies
- Prior work in a fast-growing startup centered on cloud infrastructure and open-source software
Work Arrangement
Remote (Worldwide)
We’d especially love to hear from you if you have...
- Prior experience working as a cloud architect or Technical Product Manager
- Experience with modern application architectures and cloud-native development practices
- Prior experience in a high-growth startup focusing on cloud and open source technologies
You'll love this job because...
- You enjoy working to discover customer challenges and finding unique solutions using your technical expertise
- You enjoy using a diversity of programming languages, developer frameworks and technologies, meeting customers with the technology they are using today and helping them adapt and adopt to the cloud and open source
- You like gathering customer feedback across a wide range of users and scoping their issues and feature requests into user stories to be implemented by engineering
- You love working in a startup environment where things change rapidly, and you are directly responsible for its success
- You are interested in cloud architecture patterns and building distributed applications across clouds and platforms