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Twilio is hiring a Software Engineer L2 - Cloud Infrastructure

Responsibilities

  • Work closely with technical leads, architects, and engineering teams to design solutions for challenges in distributed systems and infrastructure operations.
  • Develop automated responses to operational concerns including system monitoring, performance optimization, capacity planning, and incident recovery.
  • Take part in on-call duties to maintain and support essential infrastructure services.
  • Maintain high standards of code quality by implementing Infrastructure as Code best practices.
  • Communicate clearly through the creation and evaluation of technical documentation such as design specs, operational runbooks, and system change logs.
  • Use Agile principles to consistently deliver customer-focused improvements and features.
  • Serve as the primary contact for existing and new components within the compute platform.

Compensation

Not specified

Work Arrangement

Remote-first with potential for ad-hoc in-person requirements

Team

Engineering team focused on cloud infrastructure and distributed systems

Other

  • Occasional travel may be necessary for in-person project or team meetings.
  • Although remote-first, employees might need to attend occasional on-site gatherings, functional offsites, or customer engagements.
  • Hiring decisions are made by human team members; AI is used during parts of the hiring process to improve efficiency.
  • The position is not available for candidates based in San Francisco, Oakland, San Jose, or surrounding areas in California.

Not specified

About company
Twilio
Shapes the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide to craft personalized customer experiences.
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Job Details
Department Cloud Infrastructure
Category infrastructure
Posted 5 days ago