Responsibilities
- Engage with Prospects & Clients: Work closely with the sales and customer success teams to understand client requirements and propose tailored technical solutions.
- Own Technical Discovery & Demos: Lead technical conversations and run product demonstrations that align our platform’s capabilities with customer needs.
- Solution Design: Translate business challenges into feasible product configurations, data integrations, and implementation plans.
- Support RFPs and Security Questionnaires: Respond to technical and compliance-related questions in RFPs and trust questionnaires.
- Own the entire integration process – You won’t just be following instructions; you’ll be leading integrations end-to-end, solving complex challenges, and acting as a trusted technical advisor to our clients.
- Be the bridge between tech & customer success – Work directly with clients, engineers, and product teams to deeply understand their needs and ensure seamless API integrations. Your solutions won’t just be functional—they’ll be impactful and user-friendly, strengthening long-term customer relationships.
Requirements
- 1+ years in software development, managing integrations, APIs, system interoperability, or ad tech is a plus. etc.
- Strong experience with RESTful APIs, authentication methods (OAuth), and data formats (JSON, XML).
- Proven ability to communicate complex technical ideas clearly to both technical and non-technical audiences.
- Demonstrated success working directly with enterprise clients, understanding their operational realities and constraints.
- Comfortable navigating ambiguity and making decisions with incomplete information.
- Clear sense of ownership — you lead the solution from pre-sales design through implementation and post-sale success.
- Experience collaborating with product and engineering teams to shape customer-driven roadmaps.
- Bachelor’s degree and above in Computer Science, Engineering, or related field from a top school.
- Familiarity with customer relationship management (CRM) tools and integration platforms.
Nice to Have
- API Expertise: Strong experience with RESTful APIs, authentication methods (OAuth), and data formats (JSON, XML).
