Responsibilities
- Design and develop systems to protect the platform: Build and iterate on production algorithms and infrastructures that mitigate systemic risks and safeguard buyers, sellers, and the broader Whatnot community.
- Balance risk and user experience: Proactively monitor the impact of protective systems on trusted users, ensuring interventions deliver more value than friction.
- Respond in real time to threats: Architect event-driven pipelines and detection frameworks that enable near real-time responses to high-risk user behavior.
- Contribute across the full development lifecycle: Engage in ideation, scoping, prototyping, load testing, deployment, and monitoring to deliver resilient and scalable solutions.
- Drive cross-team initiatives: Collaborate across multiple product surfaces and operational teams, surfacing insights to leadership and stakeholders through dashboards, notebooks, and clear written documentation.
- Continuously evolve defenses: Stay ahead of emerging abuse patterns, abuse vectors, and account integrity risks by iterating quickly and rigorously testing solutions.
Requirements
- 7+ years of total software engineering experience
- Bachelor’s degree in Computer Science, Statistics, Applied Mathematics, Economics, a related technical field, or equivalent work experience.
- 4+ years of software engineering experience building for consumer-scale loads.
- 1+ years of experience writing production code in Python.
- Business intuition & a data-driven mindset that enables you to think critically about the growth headwinds abuse prevention systems can create.
- Obsession with impact. You are focused on driving value for users & have a track record of deploying simple solutions wherever feasible. You move as fast as possible without sacrificing quality.
- Relentlessness & entrepreneurship. You prioritize your work ruthlessly & run through walls to get things done. Your curiosity drives you to dig into user problems & craft suggestions on how we can address them.
- Ability to work autonomously and lead initiatives across multiple product areas and communicate findings with leadership and product teams.
- Comfortability with data warehouses and transformation tools such as Snowflake, dbt, Dagster.
- Professionalism around collaborating in a remote working environment and well tested reproducible work.
- Above average documentation and communication skills.
Nice to Have
- 1+ years of experience in Trust and Risk or Integrity or Fraud domains
- Explicit data science or machine-learning experience
Benefits
- Generous Holiday and Time off Policy
- Health Insurance options including Medical, Dental, Vision
- Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
- Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
- Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
- Monthly allowance to dogfood the app
- Parental Leave 16 weeks of paid parental leave + one month gradual return to work
Work Arrangement
Hybrid
Additional Information
- All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
