Responsibilities
- Crafting clear, concise, and compelling copy for our desktop and mobile interfaces, including onboarding flows and transactional emails.
- Owning, maintaining, and evolving our content style guide, ensuring our voice remains consistent, professional, and accessible across all touchpoints.
- Build strong relationships with different business lines (including Legal, Compliance, Marketing, Sales and Training) to ensure our copy is not only clear, compelling and legal/regulatory compliant.
- Contributing to our design system by creating and editing content standards and components that allow the team to scale efficiently.
- Building deep knowledge of the private markets investment space, understanding and expressing complex terminology to become a proficient partner in the domain.
- Designing and running the copy review process across business stakeholders and compliance.
- Contributing to internal and external longer form product support documentation.
Requirements
- 5+ years of experience in content design, UX writing, or UX content strategy
- A strong portfolio demonstrating your ability simplifying complex user flows
- Experience building and maintaining content style guides and content design systems
- Strong attention to detail, tone, and consistency in writing
- Ability to manage multiple projects in a fast-paced, high-growth startup environment
- Familiarity with design and collaboration tools like Figma
Nice to Have
- Experience in Fintech, Healthtech, Legal, or other regulated industries
- Ability to learn quickly and ramp up on complex topics
- Familiarity with copy management tools (such as Localize)
Benefits
- Highly competitive salary commensurate with experience and contribution
- Opportunity to participate in ownership of a rapidly growing early-stage startup through our employee stock option plan
- Comprehensive 100% employer-paid health and dental premiums, a health and personal spending account
- A dedicated desk in our Vancouver, BC HQ, in the heart of downtown, with a fridge stocked with healthy snacks and drinks, an on-site gym, and a gorgeous rooftop amenity
- Enjoy a $20-per-day commuter benefit for every day you work in our Vancouver HQ
- An engaging social calendar, including bi-weekly catered lunches, bi-weekly “Friday bar,” team workouts, annual summer party, and holiday party, two “onsite” all-team retreats each year, semi-annual team-building events, and Hiive Womens’ Network events
- Significant opportunities for growth into team leadership and management roles
- Entrepreneurial culture and a small and dynamic team
- Sponsorship, immigration, and relocation for exceptional candidates
Work Arrangement
On-site
Additional Information
- Please submit your résumé and a link to your portfolio, along with your responses to the questions in the application. Note: Portfolios without case studies or examples of UX writing and/or product copy will not be considered.
- Hiive is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed.
Visa sponsorship available
