Analyse PSP APIs, payment flows, and system behaviour to identify improvement areas.
Identify opportunities to optimise integrations, routing logic, and transaction flows.
Contribute to the payments roadmap with a focus on integrations and scalability.
Collaborate with stakeholders to understand business needs and integration requirements.
Translate PSP APIs and payment logic into clear, structured specifications for engineering.
Analyse product features and integration KPIs to identify risks and optimisation opportunities.
Use customer feedback and data insights to validate and refine solutions.
Conduct market and competitor analysis to support product decisions.
Own functional and non-functional requirements (user stories, acceptance criteria, flows).
Partner with engineering, design, and QA to deliver and iterate on payment integrations.
Map and analyse APIs, PSP integrations, and data structures.
Define and ensure reliable data exchange across systems.
Identify and mitigate risks in integration flows, edge cases, and failures.
Act as the bridge between business and technical teams, ensuring alignment on priorities and delivery.
Create and maintain clear documentation (Vision & Scope, BRDs, SRS, user guides).
Visualise workflows using BPMN, UML, or similar frameworks.

3+ years of experience as a Business Analyst or Systems Analyst, including hands-on PSP integrations.
Strong understanding of APIs, integration patterns, and data mapping.
Experience working with payment flows (deposits, withdrawals, routing, retries).
Solid knowledge of SDLC and Agile methodologies.
Ability to structure complex integration logic into clear, actionable requirements.
Strong communication skills and ability to work across technical and business teams.
Experience contributing to product decisions, roadmap, or prioritisation.
Experience defining and analysing product or integration KPIs.
Strong skills in process modelling (BPMN, UML, SIPOC, Value Stream Mapping).
Experience with Jira, Confluence, Miro, Lucidchart, or Figma.
Professional English (written and spoken)

Cafeteria — annual budget you allocate to: Sports • Medical • Mental health • Home office • Languages.
Paid maternity/paternity leave + monthly childcare allowance.
20+ vacation days, unlimited sick leave, emergency time off.
Remote-first + tech support + coworking compensation.
Team events (online/offline/offsite).
Learning culture with internal courses + growth programs.

Team size: 1000+. Structure: across locations and time zones

GR8 Tech is hiring a Senior System Analyst Payment Integrations Team