Responsibilities
- Lead multifaceted security conversations, primarily focused on Canada Finserv customers and prospects.
- Understanding security concerns associated with Artificial Intelligence solution implementations involving Agentic AI and GenAI.
- Support ServiceNow’s Sales Teams in Pre- and Post-Sales efforts
- Respond to prospect and customer questions related to security.
- Conduct security calls with customers
- Respond to security questionnaires
- Present and evangelize on AI and cloud adoption & assurance.
- Contribute to the overall messaging and positioning of the Security Office
- Coordinate and manage end-to-end customer cloud security experience.
- Active participation in Security Industry forums, communities, and standards organizations
- Participation in discussions & presentations with Partners and Customers
- Investigate and understand cloud and AI threats.
- Escalation point for Security Incidents & investigations
- Work with internal teams to resolve security issues arising from investigations and incidents and conduct post mortem’s to ensure issues are properly remediated
- Propose & develop structural/design changes to advance the security posture of ServiceNow (Voice of the Customer).
- Lead cross-functional teams to accomplish your goals.
- Contribute to contract negotiations related to security terms.
Requirements
- Broad security background
- Excellent communication skills
- Eligibility to obtain and maintain a Government of Canada Reliability Status
- Ability to work in English and French-speaking countries
Work Arrangement
Remote (Worldwide)
Additional Information
- Must be eligible to obtain and maintain a Government of Canada Reliability Status under PSPC's Contract Security Program.
- Clearance is a condition of employment.
- Company will sponsor and support the screening process through its designated Company Security Officer.
- Role may require access to a Protected B cloud environment.
