Risk Labs is looking for a Senior Solutions Engineer to expand the adoption of Across by successfully integrating partners, unblocking technical challenges, designing high-impact solutions, and acting as a trusted technical partner from first conversation through post-integration. This role sits at the intersection of engineering, product, and partnerships.
What You'll Do
- Act as the primary technical partner for integrators, supporting architecture design and implementation decisions.
- Debug across partner and protocol codebases, unblocking testing, deployment, and production issues.
- Identify recurring blockers and eliminate root causes, turning bespoke partner solutions into reusable templates and playbooks.
- Design workflows that reduce manual debugging and introduce automation where possible.
- Improve support infrastructure and convert repeated questions into documentation, tooling, or self-serve flows.
- Surface structured product feedback from integrators and identify expansion opportunities with growing partners.
- Improve documentation, integration flows, and publish example implementations to increase discoverability within technical audiences.
What We're Looking For
- Strong technical background with hands-on experience in production codebases.
- Experience supporting or building integrations like APIs, SDKs, protocols, or infrastructure.
- Comfortable debugging unfamiliar systems with limited documentation.
- Ability to improve systems and workflows — not just execute tasks.
- Strong communication skills, both technical and cross-functional.
- High ownership and accountability.
Nice to Have
- Experience in blockchain, DeFi, or developer-facing infrastructure.
- Familiarity with EVM systems or cross-chain architecture.
- Experience building internal tooling or automation.
- Prior experience in solutions engineering, platform engineering, or technical partnerships.
Technical Stack
- BigQuery, Preset/Superset, Python, dbt, Airflow
- Typescript, Node.js, Solidity, viem, React, ethers
Team & Environment
This role is the only senior solutions engineering role on the sales team.
Benefits & Compensation
- Compensation: $100-200k (USD) + meaningful token options
- Take vacation when you need it
- Family care
- Training and development
- 100% remote work environment
- At least two team wide offsites a year
Work Mode
This is a global, fully remote position.
Risk Labs will not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
