About the Role
This position involves partnering with sales and engineering teams to design and present technical solutions that meet customer requirements, ensuring alignment between product capabilities and client challenges throughout the sales lifecycle.
Responsibilities
- Collate and analyze customer requirements to guide solution design
- Deliver technical presentations and product demonstrations to stakeholders
- Collaborate with sales teams to craft responses to technical inquiries
- Develop proof-of-concept implementations for prospective clients
- Translate complex technical specifications into business outcomes
- Support the resolution of technical obstacles during sales cycles
- Engage in architectural discussions with client engineering teams
- Maintain up-to-date knowledge of product capabilities and limitations
- Assist in the creation of deployment and integration documentation
- Participate in training sessions for internal and external audiences
- Evaluate emerging technologies for alignment with solution frameworks
- Troubleshoot solution configurations during pilot phases
- Provide feedback to product teams based on field experience
- Ensure compliance with security and regulatory standards in designs
- Coordinate with delivery teams to ensure smooth handoffs
- Monitor customer adoption metrics and identify optimization opportunities
- Respond to technical RFPs and procurement questionnaires
- Advocate for customer needs within the organization
- Maintain consistency across solution proposals and presentations
- Drive technical validation processes for new implementations
- Mentor junior team members on solution design principles
- Stay current with industry trends impacting client environments
- Support global clients across multiple time zones
- Contribute to internal knowledge repositories
- Participate in post-implementation reviews
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid work model with regional office presence
Team
Part of a global engineering team focused on customer-facing technical solutions
Why This Role Matters
- This role directly influences customer success by shaping how technology is applied to solve real-world problems.
- Engineers in this position act as trusted advisors, guiding clients from concept to implementation.
What We Value
- Technical depth combined with business acumen
- Proactive communication and collaboration
- Commitment to ethical and secure solution design
Available for qualified candidates
