About the Role
This position involves working closely with enterprise customers to understand their needs, design customized solutions, and ensure successful implementation and long-term use of the platform. The consultant acts as a trusted advisor, combining technical expertise with strategic insight to maximize client value.
Responsibilities
- Collaborate with sales teams to assess client requirements and define solution strategies
- Design and present customized technical implementations based on customer use cases
- Lead product demonstrations and proof-of-concept initiatives for prospective clients
- Support onboarding processes with technical guidance and integration planning
- Translate business challenges into effective technology-driven workflows
- Provide training and knowledge transfer sessions for customer teams
- Gather feedback to inform product development and service improvements
- Maintain up-to-date knowledge of industry trends and competitive landscape
- Troubleshoot technical issues in collaboration with engineering teams
- Document solution designs and implementation best practices
- Act as a customer advocate within the organization
- Monitor customer health metrics and proactively identify expansion opportunities
- Assist in writing technical proposals and responses to procurement inquiries
- Ensure alignment between customer goals and platform capabilities
- Contribute to internal knowledge-sharing initiatives and team development
Compensation
Competitive salary with performance-based incentives
Work Arrangement
Hybrid work model with flexibility for remote and office-based work
Team
Part of a growing international team focused on enterprise customer success
Why This Role Matters
This position plays a key role in shaping how large organizations adopt and benefit from advanced language technology. Success means helping businesses communicate more effectively across borders and languages.
What We Offer
- Opportunities for professional growth in a rapidly expanding market
- Access to cutting-edge language AI technology
- Collaborative environment with global reach
- Support for continuous learning and certification
Available for qualified candidates requiring relocation
