About the Role
This position involves working closely with sales and product teams to understand client needs, translate requirements into technical designs, and support the deployment of integrated solutions using advanced search and recommendation technologies.
Responsibilities
- Collide business objectives with technical capabilities to shape solution strategies
- Lead discovery sessions with enterprise clients to uncover operational challenges
- Design system architectures that align with client infrastructure and goals
- Develop proof-of-concept implementations to demonstrate platform value
- Collaborate with sales teams during pre-sales cycles to address technical inquiries
- Translate product features into tangible business outcomes for stakeholders
- Support integration efforts across diverse technology environments
- Provide technical guidance during customer onboarding phases
- Document solution designs and implementation roadmaps
- Troubleshoot complex system interactions and performance issues
- Stay current with platform updates and new capabilities
- Present technical demonstrations tailored to audience expertise levels
- Advocate for customer needs within product development feedback loops
- Ensure solutions comply with security and data governance standards
- Mentor junior team members on technical best practices
- Participate in agile planning and cross-functional team alignment
- Conduct post-implementation reviews to assess solution effectiveness
- Optimize configurations for search relevance and user engagement
- Work with third-party vendors and system integrators when needed
- Maintain awareness of industry trends in enterprise search and AI-driven experiences
Nice to Have
- Master’s degree in a technical or business-related discipline
- Direct experience with AI-powered search platforms
- Certifications in cloud architecture or related domains
- Prior work with digital experience or content management systems
- Familiarity with machine learning concepts in relevance tuning
- Exposure to containerization and orchestration tools like Docker and Kubernetes
- History of contributing to technical communities or open-source projects
- Public speaking experience at industry events or conferences
- Multilingual communication abilities
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid work model with flexibility for remote work
Team
Part of a global engineering team focused on customer-facing technical solutions
Why This Role Matters
This position plays a critical role in bridging technical depth with business impact, ensuring clients achieve measurable value from their technology investments through tailored, scalable solutions.
What We Offer
Opportunities for professional growth, access to cutting-edge technology, a collaborative global team, flexible work arrangements, and comprehensive benefits.
Available for qualified candidates
