Responsibilities
- Architect, build, and sustain an active-active multi-cloud environment across AWS and Google Cloud to support essential services with high reliability and performance under load.
- Conduct peer code reviews to uphold technical standards and ensure consistent, high-quality software delivery.
- Partner with security teams to enforce infrastructure and application security, including compliance with industry best practices.
- Manage personal project timelines, milestones, and outputs using agile methods and transparent communication.
- Lead incident triage and resolution by coordinating with cross-functional teams to reduce system downtime.
- Establish and refine incident management protocols, including post-mortem analysis and preventive follow-ups.
- Detect performance issues using monitoring and profiling tools, then optimize systems through configuration tuning, scaling, and latency reduction.
- Advance operational excellence by automating routine processes, improving workflows, and reducing technical debt across teams.
- Document systems, procedures, and configurations thoroughly while promoting knowledge sharing and team learning.
- Participate in a 24x7 on-call schedule and remain available to support global teams during critical incidents.
Work Arrangement
Hybrid — Office (Monday to Thursday)
What's Roku's approach to hybrid working?
Teams typically work in-office from Monday to Thursday, with Friday designated as a flexible remote day. Some roles or locations may require full-time in-office attendance.
What are some of the benefits?
Comprehensive benefits include global mental health and financial wellness resources, along with local offerings such as healthcare (medical, dental, vision), life and disability insurance, commuter benefits, retirement plans (401(k)/pension), and flexible time-off policies. Availability varies by location and role; consult recruiter for specifics.
Accommodations
Applicants are supported with reasonable accommodations throughout the hiring process in compliance with applicable laws. Requests can be sent to EmployeeRelations@Roku.com.
What should I know about Roku's culture?
The company values talented, collaborative problem-solvers who act decisively, think independently, and deliver real solutions. Ego-free teamwork, speed, innovation, and trust are central. The culture emphasizes doing more with fewer, highly capable people. Learn more at https://www.weareroku.com/factsheet.
Other
- Participate in 24x7 on-call rotation
- Available to work with global teams during critical outages
- Fridays are generally flexible for remote work
- Employees whose specific roles or assigned office location require five days' a week attendance