Responsibilities
- Develops and sustains web, mobile, and internal software systems
- Designs advanced technical solutions to business challenges by applying core software principles and organizational goals
- Guides and educates fellow engineers on coding standards, programming languages, frameworks, and development tools
- Writes and updates technical documentation
- Works with cross-functional teams to solve operational issues and integrate platforms
- Administers user access for cloud-based applications
- Updates and manages digital menu content in response to changes
- Assists restaurant locations with point-of-sale system problems
- Responds to customer inquiries about online orders, gift cards, loyalty programs, and other technology-related topics sent to tech support inboxes
- Delivers project timelines and strategic roadmaps for technology development
- Oversees relationships and communication with third-party software providers
- Performs additional tasks as needed in response to emerging needs and opportunities
Benefits
- Bonus
Work Arrangement
Hybrid — Columbus, Ohio, Grandview
Other
- This is a hybrid role requiring several days per week at the corporate office in Grandview
- Applicants must reside in or near Columbus, Ohio
- Candidates must be legally eligible to work in the United States
- Availability during nights and weekends is required to support stores with technical issues, menu rollouts, and software updates
