Design, build, and ship internal applications and services end-to-end, with clean architecture and long-term maintainability as the baseline.
Build and integrate APIs across the marketing, sales, and client operations stack — telephony, marketing automation, sales engagement, support, and BI — with reliable handoffs and schema integrity.
Build and own data pipelines that feed reporting and operational systems.
Extend and maintain our Salesforce platform (Flows, Apex, Lightning Web Components) to the same engineering bar as everything else you build.
Design AI-native workflows and agents where they create real leverage, with the guardrails and human-in-the-loop controls to run them in production.

5+ years hands-on software engineering — full-stack, backend, or systems backgrounds preferred
Fluent in a modern language or two (e.g., Python, JavaScript) and quick to pick up the next
Experience with agentic coding tools (e.g., Cursor, Claude Code, Codex)
Fluent in SQL, and strong on data architecture — schema design, data modeling, and pipelines
Builds usable interfaces — UX/UI sense for internal tools people actually want to use
Designs API integrations with attention to schema mapping, error handling, and data fidelity
Has built or integrated with Salesforce (Apex, Flows, APIs) and is willing to keep going deep on it
Ships production software with version control, testing, and CI/CD as default
Owns the full development lifecycle — from requirements through UAT, release, and iteration
A point of view on where AI and agents create leverage in real workflows, from hands-on building

Bonus: entertainment or project-based industry experience; telephony integration (e.g., Zoom Contact Center); Salesforce certifications

Wrapbook is hiring a Senior Software Engineer II, Business Systems