Responsibilities
- Define and drive the overall platform logging strategy.
- Design and implement logging frameworks for AOSP-based systems.
- Establish log collection, storage, retention, and archival strategies.
- Define structured logging standards and best practices.
- Design logging mechanisms optimized for field debugging and post-release analysis.
- Improve platform observability and telemetry quality.
- Build infrastructure for Crash, ANR, Native Crash, and Kernel Panic analysis.
- Define strategies for collecting and analyzing Tombstones, DropBox entries, Bugreports, and diagnostic artifacts.
- Develop diagnostic frameworks for system failure analysis and troubleshooting.
- Create tools that support issue reproduction and root cause analysis.
- Drive initiatives that improve platform debuggability and diagnosability.
- Partner with development teams to ensure diagnostic capabilities are built into the platform.
- Investigate and analyze production issues occurring in customer environments.
- Identify, classify, and track recurring failure patterns.
- Lead incident reviews, postmortems, and corrective action initiatives.
- Drive improvements in Mean Time to Detect (MTTD) and Mean Time to Resolution (MTTR).
- Provide actionable recommendations to engineering teams for quality improvements.
- Design and implement log-based monitoring systems.
- Develop anomaly detection mechanisms for platform health and stability.
- Build automated alerting and escalation frameworks.
- Create dashboards and reporting tools for field quality monitoring.
- Define and track reliability metrics and operational KPIs.
- Design and implement secure logging and diagnostics infrastructure.
- Ensure protection of PII and sensitive customer information.
- Support security incident investigations and forensic analysis.
- Define log retention policies and ensure compliance with company and regulatory requirements.
- Collaborate with Security teams to implement secure-by-design principles.
Requirements
- A genuine passion for delivering high-quality software and exceptional user experiences, with a strong sense of ownership and accountability for product quality.
- Experience working in Agile development environments and driving continuous quality improvements through iterative development, data-driven decision making, and customer feedback.
- Bachelor's or Master's degree in Computer Science or a related field, or equivalent practical experience.
- 5+ years of experience in Android native development with strong expertise in Java/Kotlin and Android Studio.
- Experience developing Android/AOSP system software.
- Experience designing and implementing Logging, Diagnostics, or Observability systems.
- Strong experience with crash analysis, production debugging, and root cause investigation.
- Experience debugging Linux Kernel or low-level system software issues.
- Strong programming skills in C/C++, Java, and/or Kotlin.
- Experience analyzing large-scale production incidents and system failures.
- Proven track record of conducting Root Cause Analysis (RCA) and driving corrective actions.
- Strong understanding of software architecture, operating systems, and system software fundamentals.
- Excellent analytical, problem-solving, communication, and collaboration skills.
Nice to Have
- Experience developing Android Framework components.
- Experience with Kernel Logging, Tracing, and low-level diagnostics.
- Hands-on experience with Perfetto, Systrace, ftrace, or similar profiling and tracing tools.
- Experience building or operating Crash Analytics platforms.
- Experience with Security Incident Response and forensic investigations.
- Experience developing Consumer Electronics products.
- Site Reliability Engineering (SRE) experience.
- Experience with modern JavaScript frameworks such as React, React Native, Angular, or similar technologies for building responsive user interfaces and dynamic applications.
- Experience designing telemetry, observability, monitoring, or analytics platforms.
- Familiarity with cloud-native logging and analytics solutions.
- Experience developing developer tools, debugging tools, or operational dashboards.
