Own end-to-end technical delivery of critical platform and reliability features, ensuring robustness, scalability, and long-term maintainability on AWS and Kubernetes environments.
Build systems with built-in observability, recovery mechanisms, and graceful failure modes to ensure production safety and operational clarity.
Establish and manage service-level objectives for team-owned services, aligning with product teams to define realistic reliability goals and prioritize improvements based on data.
Lead incident management for system outages, including coordination of technical investigations, communication of user impact, and follow-through on corrective actions.
Reduce operational burden and incident frequency by addressing root causes, refining runbooks, and maintaining sustainable on-call practices.
Support fast and reliable development by advancing CI/CD pipelines and internal tools that accelerate team output and remove deployment friction.
Integrate AI-assisted development tools into engineering workflows to enhance code quality, speed up delivery, and improve the developer experience.

CBTW is hiring a Senior Site Reliability Engineer