Responsibilities
- Evaluate vulnerability reports submitted by hackers to determine their validity, severity, and relevance to customer programs.
- Take ownership of complex and high-priority reports, ensuring accurate reproduction, impact assessment, and remediation guidance.
- Collaborate with hackers and customers to drive clarity in communication and facilitate effective vulnerability resolution.
- Mentor and support junior analysts by sharing expertise, guiding through complex reproductions, and fostering a learning-oriented environment.
- Lead triage operations for select high-value or critical customer programs, ensuring SLAs, quality metrics, and customer satisfaction targets are met.
- Upskill team members on emerging attack vectors, tools, and best practices through internal training sessions and knowledge-sharing initiatives.
- Work across multiple tech stacks (web, mobile, APIs, cloud, etc.), ensuring technical excellence across diverse types of vulnerability reports.
- Identify process improvements and contribute to internal projects aimed at enhancing triage workflows, tooling, and efficiency.
- Proactively assist in backlog management, quality control, and escalation handling for critical vulnerabilities.
- Act as a technical point of contact for program-specific escalations and process clarifications.
Benefits
- Health (medical, vision, dental), life, and disability insurance
- Equity stock options
- Retirement plans
- Paid public holidays and unlimited PTO
- Paid maternity and parental leave
- Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)
- Employee Assistance Program
- Flexible Work Stipend
Work Arrangement
On-site
Additional Information
- All roles in Pune are hybrid by design – remote options are not available.
- Ready to work in EMEA shift / flexible shifts
- Employment at HackerOne is contingent on a background check.
- Visa/work permit sponsorship is not available.
