Requirements
- 5+ years of experience in Business Systems Engineering, Software, or Enterprise Applications, preferably in a fintech, SaaS, or high-growth tech environment.
- Deep expertise in Salesforce (certifications preferred: Salesforce Admin, Advanced Admin, Platform App Builder, Developer I, Certified Architect).
- Experience working with cross-functional teams including Product, Design, Analytics, and Business teams.
- Proven ability to implement and improve Salesforce platform observability and availability best practices.
- Experience with Salesforce Service Cloud functionality such as Case Management, Knowledge Base, Omni-Channel, and Service Console configurations.
- Hands-on expertise in implementing and optimizing Service Cloud features including Skill-Based Routing, Entitlements, Messaging for In-App and Web (MIAW), and Einstein Gen AI for Service.
- Familiarity with Lightning Web Components, Apex, BuildKite, GitHub, and other CI/CD tools within Salesforce.
- Strong understanding of data modeling, reporting, and analytics, with experience leveraging Snowflake for business intelligence.
- Experience working in Scrum or other Agile methodologies.
- Technical proficiency in Salesforce administration, declarative development (Flows, Process Builder, validation rules, SQL), and basic Apex development.
- Hands-on experience with JIRA, Notion, and Agile methodologies to manage sprints and system-related projects.
- Ability to thrive in a fast-paced, high-performance culture, balancing multiple priorities with strong execution.
- Excellent problem-solving and communication skills, with the ability to bridge technical and business needs.
Benefits
- 100% subsidized medical coverage, dental and vision for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
Additional Information
- Employees new to Affirm typically come in at the start of the pay range.
- Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
- Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents).
- In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
- Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment.
- Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office.
- A limited number of roles remain office-based due to the nature of their job responsibilities.
- We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first.
- We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
- Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
