Requirements
- 10+ years of experience in programme and project delivery within IT and digital transformation environments.
- Significant experience recovering complex, high-risk, or failing projects.
- Proven track record managing large-scale IT initiatives such as:
- ERP implementations
- Cloud migrations
- Infrastructure transformations
- Cybersecurity programmes
- Application modernisation
- Digital transformation
- Experience operating at executive and board stakeholder level.
- Strong vendor and commercial management experience.
- Experience in matrix-managed and multi-supplier environments.
- Degree level education or alternative in Information Technology, Business, Engineering, or related field.
- PRINCE2 Practitioner, PMP, MSP, or equivalent certification.
- Significant demonstrable IT project/programme recovery success
- Strong crisis leadership and decision-making capability.
- Ability to lead under pressure and navigate ambiguity.
- Influencing and negotiation skills at senior executive level.
- Advanced programme and project management capability.
- Deep understanding of delivery methodologies:
- Agile
- Waterfall
- Hybrid delivery models
- Strong risk and issue management expertise.
- Excellent verbal and written communication skills.
- Executive-level reporting and presentation capability.
- Credible and professional engagement with senior client personel
- Ability to simplify complex technical and delivery issues for business stakeholders.
- Strong problem-solving and root cause analysis capability.
- Systemic thinking and ability to consider problems holistically understanding cause and effect dynamics
- Financial and commercial acumen.
- Data-driven decision making.
- Resilient and calm under pressure.
- Credible and professional at C-Suite level
- Highly accountable and outcome-oriented.
- Strong relationship builder.
- Pragmatic and commercially aware.
- Able to challenge constructively and drive difficult decisions.
Nice to Have
- Agile certifications (SAFe, Scrum, AgilePM).
- ITIL certification.
- Change management qualification (Prosci, APMG, etc.).
- Knowledge and adoption of AI driven recovery process and procedures
- Identify opportunities to apply AI-enabled assurance and recovery techniques
- Exposure to, or experience applying, AI-enabled tooling to programme assurance, recovery analysis, governance reporting, or delivery forecasting.
- Ability to critically interpret AI-generated insights and translate into actionable recovery decisions.
- Understanding of responsible AI governance, considerations within programme delivery environments.
