Responsibilities
- Lead end-to-end ERP implementation projects from initiation through go-live and post-deployment stabilization.
- Apply PMI project management methodologies (Initiating, Planning, Executing, Monitoring & Controlling, Closing) to ensure predictable, on-time, and on-budget delivery.
- Define and manage project scope, schedule, budget, risks, assumptions, and dependencies in alignment with the Statement of Work.
- Establish and maintain integrated project plans, including milestones, deliverables, resource assignments, and critical paths.
- Enforce formal change control processes to ensure all scope changes are documented, estimated, approved, and tracked.
- Facilitate project governance, including steering committee meetings, executive communications, and formal project status reporting.
- Participate in and deliver internal and customer-facing project reviews, including financial, delivery, and risk assessments.
- Coordinate cross-functional teams (functional consultants, technical resources, client stakeholders, and third-party vendors).
- Ensure deliverables meet defined acceptance criteria and quality standards before the customer signs off.
- Proactively identify, escalate, and resolve project risks and issues using structured mitigation and contingency planning.
- Drive customer adoption and readiness through effective planning of testing, training, cutover, and go-live activities.
- Align service delivery with ITIL principles, particularly around incident, change, and release management during deployment.
- Maintain accurate project documentation and ensure compliance with internal delivery standards and contractual obligations.
- Leverage Professional Services Automation (PSA) systems (e.g., Certinia or equivalent) for project financials, forecasting, resourcing, and billing accuracy.
Requirements
- Minimum 8 years of experience leading ERP implementations, preferably in manufacturing, distribution or supply-chain environments.
- Based in or supporting customers in the East and Central regions of the United States.
- Excellent verbal and written communication skills, with the ability to engage executive and operational stakeholders.
- Highly organized, detail-oriented, and capable of managing multiple concurrent projects.
- Strong customer-facing skills with a consultative, results-driven mindset.
Nice to Have
- Proven experience managing enterprise-level ERP projects (QAD; SAP, Oracle, or similar ERP experience acceptable).
Benefits
- Medical, dental and vision coverage
- 401(k) plan with company match
- Short-term and long-term disability coverage
- Life insurance
- Unlimited paid-time off
- Parental leave
- Well-being programs
Additional Information
- Willingness and ability to travel up to 50% as required by project needs.
