Responsibilities
- Advocate for key live operations projects and align departments to meet release objectives
- Manage the live team’s roadmap by assessing, ranking, and assigning tasks to maintain efficient workflows
- Collaborate with QA, production leads, and release engineers to support successful first-party submissions and issue resolution
- Provide leadership with consistent updates on the performance and reliability of online systems
- Lead incident documentation for live and test environments, and refine procedures to prevent recurring problems
- Coordinate with live operations and partner teams to ensure on-schedule delivery of new content and in-game events
- Build and sustain strong working relationships with internal departments and outside collaborators
- Detect potential operational or technical risks early and lead the development of solutions
- Regularly engage with the game to inform production decisions and maintain product familiarity
Benefits
- Full medical, dental, and vision insurance coverage for employee and dependents
- Matching contributions for retirement savings plan
- Structured career development and growth opportunities
- Flexible work options including in-office, hybrid, and remote models
- Comprehensive paid time off policy
- Regular company-hosted events, both in-person and virtual
- Onsite kitchen with frequent food truck sponsorships
Work Arrangement
Hybrid — Orange County, CA
Responsibilities
- Advocate for key live operations projects and align departments to meet release objectives
- Manage the live team’s roadmap by assessing, ranking, and assigning tasks to maintain efficient workflows
- Collaborate with QA, production leads, and release engineers to support successful first-party submissions and issue resolution
- Provide leadership with consistent updates on the performance and reliability of online systems
- Lead incident documentation for live and test environments, and refine procedures to prevent recurring problems
- Coordinate with live operations and partner teams to ensure on-schedule delivery of new content and in-game events
- Build and sustain strong working relationships with internal departments and outside collaborators
- Detect potential operational or technical risks early and lead the development of solutions
- Regularly engage with the game to inform production decisions and maintain product familiarity
Benefits
- Full medical, dental, and vision insurance coverage for employee and dependents
- Matching contributions for retirement savings plan
- Structured career development and growth opportunities
- Flexible work options including in-office, hybrid, and remote models
- Comprehensive paid time off policy
- Regular company-hosted events, both in-person and virtual
- Onsite kitchen with frequent food truck sponsorships
