Responsibilities
- Identify, source, and onboard new partners including referral partners, ISVs, ISOs and PayFacs
- Manage and grow a portfolio of strategic partners, acting as the primary commercial point of contact.
- Develop and execute joint go-to-market plans to drive partner-led revenue growth.
- Work closely with Risk, Compliance, Legal, Operations, Product, and Marketing to ensure partners are onboarded and supported in a compliant and scalable way.
- Monitor partner performance against agreed KPIs and use insight to drive continuous improvement.
- Identify upsell and cross-sell opportunities across Fiserv’s product portfolio.
- Act as a senior partner advocate internally, balancing commercial ambition with governance and risk requirements.
- Stay informed on market trends, competitor activity, and partner needs to inform strategy and execution.
- Contribute to the ongoing development and improvement of partner frameworks, onboarding processes, and enablement initiatives.
Requirements
- Proven experience in partner development, indirect sales, or channel management.
- Strong understanding of partner ecosystems, including ISOs, ISVs & PayFacs
- Demonstrated success sourcing, onboarding, and developing partner relationships.
- Strong commercial acumen with the ability to negotiate and influence effectively.
- Experience working within regulated or highly governed environments.
- Ability to collaborate across teams and lead through influence rather than authority.
- Strong organisational and time-management skills, with the ability to prioritise high-impact activity.
- A values-led approach, demonstrating integrity, accountability, and collaboration in everything you do.
Nice to Have
- Payments, fintech, or financial services industry experience.
- Experience working with structured partner programmes and performance frameworks.
- Strong data literacy with the ability to interpret performance metrics and trends.
- Experience contributing to change initiatives or scaling partner programmes.
- A continuous growth mindset with a desire to learn and adapt in a fast-paced environment.
Additional Information
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable)
- Warning about fake job posts: communications from Fiserv will come from a legitimate Fiserv email address
- Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
