Responsibilities
- Deliver expert-level functional and technical reporting support for Oracle Fusion Cloud within a managed services model
- Develop, configure, and maintain reporting solutions using OTBI, BI Publisher (BIP), and BICC tools
- Lead the planning and implementation of reporting strategies focused on data integrity, reconciliation, and system performance
- Create long-term reporting roadmaps and define standardized analytics practices across client engagements
- Establish consistent methodologies and governance for analytics delivery to ensure quality and efficiency
- Collaborate with cross-functional teams to define detailed reporting requirements including data sources, filters, layouts, and KPIs
- Define security models and data access policies for reporting environments
- Maintain clear communication with stakeholders, providing regular updates and managing expectations
- Proactively identify and address risks related to data quality, integration, and reporting dependencies
- Troubleshoot and resolve issues such as data inconsistencies, report refresh failures, and slow performance
- Ensure reporting outputs meet accuracy and reliability standards through structured validation and testing processes
- Support critical financial cycles including month-end, year-end, and regulatory reporting deadlines
- Maintain up-to-date documentation covering report specifications, test cases, data dictionaries, and governance rules
- Lead and mentor reporting teams to drive continuous improvement and high-quality service delivery
Responsibilities (14)
- Provide L3-level functional and technical reporting support for Oracle Fusion Cloud in a managed services setting
- Hands-on development and support of reports and analytics using: OTBI, BI Publisher (BIP), BICC
- Lead the design and execution of reporting strategies, ensuring: Data accuracy and reconciliation, Performance optimisation, Alignment with customer and business objectives
- Define reporting roadmaps and establish best practices and standards for analytics delivery across clients
- Work closely with functional and technical teams to produce detailed reporting specifications, including: Data sources and subject areas, Filters, layouts, and KPIs, Security and data access rules
- Actively manage stakeholder relationships through clear communication, regular updates, and expectation management
- Identify, assess, and mitigate reporting and data-related risks, proactively addressing dependencies and potential issues
- Investigate and resolve data discrepancies, refresh failures, and performance issues
- Implement robust validation, testing, and quality assurance processes to ensure reporting accuracy and consistency
- Support period-end, statutory, and regulatory reporting cycles, including month-end and year-end activities
- Own and maintain comprehensive reporting documentation, including: Report specifications, Test plans, Data definitions, Security and governance guidelines
- Provide leadership to the reporting delivery team, promoting continuous improvement and reporting excellence
- Manage reporting-related incidents, problems, and changes in line with ITIL processes
- Support customer transitions into managed services following Oracle Fusion implementations or vendor exit
