Remote (Global)

Ethos is hiring a Senior Manager, Strategy & Operations (Consumer Business)

Responsibilities

  • Identify and prioritize growth opportunities across three dimensions: an expanding portfolio of products (term life, IUL, estate planning, annuities), the full customer lifecycle (acquisition, retention, cross-sell), and multiple channels from organic and performance engines to paid social, TV, partnerships, and referrals
  • Drive high-impact growth initiatives from concept to completion—owning some initiatives directly while enabling other leaders to execute others, with full accountability for results. E.g. leading the expansion of a new product into an existing marketing channel, taking an existing product into a new distribution channel, improving retention for a mature product line
  • Rigorously assess new opportunities: build business cases, model unit economics (CAC, LTV, payback, contribution margin), and make data-driven go/no-go recommendations
  • You’d develop a nuanced understanding of how various products, channels, and teams inter-play and leverage that understanding to guide teams across product, marketing, sales, and engineering towards the right goals and priorities
  • Own quarterly OKR planning and goal-setting processes across all functions—ensuring teams are aligned on the highest ROI opportunities and executing with clarity and velocity
  • Lead critical cross-functional projects that span Product, Engineering, Marketing, Sales, and Partnerships to deliver business growth

Requirements

  • 5+ years total experience, ideally 2+ years in top-tier management consulting (McKinsey, Bain, BCG) or investment banking, followed by 2+ years in Strategy & Operations, Chief of Staff, or BizOps at a high-growth, venture-backed company
  • Track record of delivering results directly—you have multiple stories where you owned and drove initiatives end-to-end and know what it takes to truly deliver in fast-moving environments, not just make recommendations
  • Ability to go deep and zoom out—you can dive into the nuances of a problem, understand it at an underlying level, then zoom back to think strategically about implications and next moves
  • True operator mindset—you don't just recommend, you own outcomes and get your hands dirty to make things happen
  • Ability to understand nuances across functions—you can grasp the intricacies of different functional areas and earn the trust of leaders through depth of understanding and delivery of results
  • Structured thinking—you take complex, ambiguous problems and break them down into clear, actionable frameworks that drive decisions
  • Rapid learner—you have the willingness and ability to ramp up on new concepts, channels, and product nuances quickly, understanding them at an underlying level, not just at a high-level business construct
  • Exceptional communicator who can zoom between C-level strategy and operational details, crafting crisp narratives in both written materials and live executive forums
  • Sharp decision-making skills with bias for action and speed—you thrive in high-velocity environments and don't wait for perfect information to move forward

Additional Information

  • The US national base salary range for this full-time position is $129,000 - $228,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits. You can find further details of our US benefits at https://www.ethoslife.com/careers/
  • Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace. We are an equal opportunity employer who values diversity and inclusion and look for applicants who understand, embrace and thrive in a multicultural world. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records. To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice.
Required Skills
Business AnalysisStakeholder ManagementProject ManagementFinancial AnalysisMarket ResearchLeadershipCross-functional Collaboration
About company
Ethos
Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. It offers instant, accessible life insurance products with a seamless online process requiring no medical exams.
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Job Details
Category management
Posted 6 months ago