Responsibilities
- Level up the quality of design in our product and the craft of our design team
- Shape a design vision grounded in customer insights and data, focusing on the product experiences where design can drive the greatest impact
- Mentor and empower a team of 9 designers as a hands-on player-coach who deeply understands users, workflows, and product details
- Strengthen alignment across Product and Engineering to solve meaningful problems for our customers
- Right-size design systems, processes, and rituals for hyper-growth, ensuring we balance speed with quality
- Ensure an understanding of the underlying models and primitives that enable great UX to be built on top
- Improve usability and consistency across web and mobile experiences
Requirements
- 8+ years of product design experience, with deep expertise designing across multiple platforms, especially web applications
- Proven leadership experience managing and developing product designers in a player-coach capacity, ideally in a high-growth environment
- Strong UX foundation and expertise across the core design disciplines: Defining core primitives, information architecture, interaction design, and user interface design, with the ability to evaluate and elevate the quality of each
- Strong design craft and product intuition, able to translate complex user needs into simple, effective solutions
- Exceptional cross-functional communication skills, with the ability to influence and align stakeholders at every level
- Comfort operating with ambiguity and driving clarity in fast-paced, high-growth settings
- Wired to build with time-to-value for the customer in mind.
- Experience designing for B2B SaaS products used across varied user contexts and technical comfort levels
