Lead the evolution of cash-plus programming by designing and scaling coaching models that amplify the long-term impact of large cash transfers. This role sits at the intersection of behavioral science, digital innovation, and poverty alleviation, with responsibility for shaping a scalable, recipient-centered coaching strategy across diverse operational contexts.
Key Responsibilities
- Design and pilot coaching interventions in partnership with country teams, embedding them within active cash transfer programs
- Develop modular, evidence-based coaching components—ranging from digital literacy to savings behavior and market linkages—that can be layered onto cash delivery
- Collaborate with external partners including NGOs, edutainment creators, and technology vendors to adapt and integrate proven content and delivery methods
- Lead the creation of digital tools such as AI-driven chatbots, video-based learning, and tablet-delivered curricula tailored for low-literacy, low-connectivity environments
- Translate behavioral insights into practical, scalable systems—balancing program intensity with operational feasibility
- Define technical specifications for digital products in coordination with internal tech teams and external developers
- Establish repeatable protocols for in-person touchpoints, community messaging, and analog adaptations of digital tools
- Manage vendor relationships from concept through rollout, overseeing contracts, budgets, and performance
- Drive rapid experimentation and evaluation in partnership with research teams to generate actionable evidence
- Represent the organization in global conversations on digital coaching, economic inclusion, and cost-effective graduation pathways
Qualifications & Experience
Candidates must bring 8–10 years of experience in economic inclusion, graduation, or cash-plus programming, with a demonstrated ability to scale digital coaching solutions. Deep familiarity with behavioral science, digital learning platforms, and low-tech delivery channels (e.g., WhatsApp, IVR) is essential. Strong project management skills are required to coordinate across global teams, vendors, and field operations.
Fluency in English is required; French is a plus. Experience co-developing programs with governments or multilateral agencies is valued, as is familiarity with agile, iterative product development.
Work Environment
This is a fully remote position with a requirement to overlap daily with East Africa time zones by at least three hours. Travel to program countries in Africa will occur 1–2 times per year for field engagement and team collaboration. The role offers high ownership, flexibility, and opportunities for professional growth within a candid, analytical, and mission-driven culture.
Compensation & Benefits
- Base salary: $115,500 (US)
- Estimated total compensation at target: $126,500+
- Annual benefits stipend: $21,393 (US), usable for health, wellness, or additional income
- Performance bonus: $11,500 with upside potential
- Support for remote work and professional development
