Responsibilities
- Act as the Tier 1 and 2 analyst for our global users. This includes managing JDE profile maintenance, security setup and terminations.
- Analyze and manage standard JDE batch job scheduling, maintenance, and administration.
- Monitor health check reports and logs to identify and resolve issues before they impact the business.
- Track incidents in ServiceNow.
- Analyze tickets to find repetitive problems and propose permanent fixes.
- Oversee various interfaces to and from JD Edwards.
- Review JDE and custom integrity reports, using your analytical skills to guide users toward resolution and perform root cause analysis on data discrepancies.
- Act as a key resource monitoring month, quarter, and year-end financial close processes to ensure data integrity and system availability.
- Troubleshoot and maintain JDE approval routes and delegations for Procurement.
- Write clear troubleshooting manuals and training guides to help end users become more self-sufficient.
- Contribute your expertise to upcoming system upgrades, implementations, and rollouts.
- Follow projects promotion to production environment.
Requirements
- Knowledge of JDE Procurement and Financial workflows are essential.
- 5 to 7 years of hands-on experience with JD Edwards EnterpriseOne in an operations, business or technical analyst role.
- Gather system requirements, create specifications and deliver solutions to continuously improve, maintain data integrity and system uptime.
- Proficiency in using Google Sheets or Excel and ServiceNow for incident management and reporting.
- A passion for learning and a high degree of self-awareness.
- Excellent verbal and written skills, with the ability to translate complex technical issues into clear instructions for non-technical users.
- The ability to multitask and manage your own workflow under the pressure of tight deadlines, particularly during financial close or system maintenance.
- A Bachelor’s degree is required.
Nice to Have
- Experience with All Out Security (AOS) is a significant advantage.
- Knowledge of Smart Scheduler would be a plus.
- Experience with Version1 Approval Express is a plus.
- Familiarity with DMAAIs, Orchestrator, Scanman (OCR), and SQL is highly beneficial.
- Knowledge of OMW and project promotion activities.
Benefits
- Medical, dental, vision, pension plan, employee stock purchase plan, commuter benefits, in-house wellness program, broad learning & development opportunities, a charitable giving platform with company match and more!
- Fitness allowance, employee discount programs, free games & events, stocked pantries and the ability to earn up to $500+ per year for taking care of yourself and more.
- 14 paid holidays per calendar year
- Paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program
- Up to 10 paid sick days per calendar year
- Paid parental and compassionate leave
- Wellbeing programs for mental health and other wellness support
- Family planning support through Maven
- Commuter benefits
- Reimbursements for fitness-related expenses
Work Arrangement
Remote (Worldwide)
Additional Information
- The use of Artificial Intelligence is not being used to screen candidates.
- The position is for an existing vacancy.
- Take-Two does not discriminate or retaliate against any employee or job applicant because of their race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, and genetic information (including family medical history), or on the basis of any other trait protected by applicable law.
- Individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
- Regular, full-time employees are eligible for: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses.
