Responsibilities
- Troubleshooting and support for all IT end user issues: mobile, desktop, audio/video, peripherals, etc.
- Procurement, asset and inventory management for all IT hardware and software
- Cross-departmental collaboration with teams like Facilities, Sales, and Engineering, People Operations
- Managing IT communication between headquarters and remote office
- Perform system imaging, application configurations, and security policy enforcements
- Daily onsite office support, from Monday to Friday
Requirements
- 4+ years of working experience in an IT Support role
- Working knowledge of Windows and OSX operating systems
- Working knowledge of Lenovo and Apple hardware
- Knowledge of networking concepts
- Working knowledge with voice and video conferencing solutions (Zoom, RingCentral a plus)
- Excellent verbal and written communication skills in English and Polish
- Excellent teamwork skills
- Technical certification in desktop operating systems (Mac certification a plus)
- Experience leading large, complex enterprise initiatives on a global scale (PMP certification a plus)
Nice to Have
- Lead complex initiatives to scale and transform the business
- Comprehensive understanding of networking (Network certification a plus)
- Demonstrate that you continue to keep your knowledge and skills up to date (desired)
- High energy and passion for your work and achievements
- Excel at everything you put your heart and mind to
- Willingness to go above and beyond
Additional Information
- Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office 5 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
