About the Role
Lead the design, implementation, and maintenance of IT systems while managing a team of technical professionals to support organizational growth and operational efficiency.
Responsibilities
- Oversee the development and optimization of IT infrastructure across remote environments
- Manage day-to-day operations of the IT department with a focus on uptime and performance
- Lead a team of IT professionals, providing mentorship and performance guidance
- Develop and enforce IT security policies and compliance standards
- Collaborate with department heads to align technology initiatives with business objectives
- Plan and execute technology upgrades and system integrations
- Ensure data backup, disaster recovery, and business continuity protocols are in place
- Monitor network performance and troubleshoot critical issues
- Evaluate and implement new software and hardware solutions
- Manage vendor relationships and IT procurement processes
- Drive cloud infrastructure strategy and optimization
- Support end-user computing needs across the organization
- Maintain documentation for systems, processes, and configurations
- Ensure adherence to data privacy regulations and industry standards
- Lead incident response and root cause analysis for major outages
- Promote a culture of continuous improvement in IT service delivery
- Oversee identity and access management systems
- Coordinate with cybersecurity teams to strengthen threat defenses
- Implement monitoring and alerting tools for proactive system management
- Guide IT budget planning and cost control initiatives
- Facilitate change management processes for system updates
- Support digital transformation projects as needed
- Ensure software licensing compliance across platforms
- Optimize remote work infrastructure for scalability and security
- Stay current with emerging technologies relevant to enterprise IT
Compensation
Competitive salary with comprehensive benefits package
Work Arrangement
Remote position within Canada
Team
Part of a growing technology team focused on scalable infrastructure and systems management
Why This Role Matters
- This position plays a critical role in maintaining the stability and security of company-wide IT systems, directly impacting employee productivity and organizational resilience.
- The right candidate will shape the future of remote technology operations and influence long-term infrastructure strategy.
What We Look For
- We value technical depth combined with leadership maturity.
- Candidates should demonstrate a balance of strategic thinking and hands-on execution.
Not available