Responsibilities
- Collaborate with engineering, product, and design teams to refine product specifications and interface designs, assess project feasibility, articulate technical trade-offs, and align on system architecture decisions.
- Champion software quality by advancing testing methodologies, leading code and architecture reviews, and enhancing continuous integration and deployment pipelines.
- Evaluate the effect of issues on end users and respond promptly to critical support cases and operational incidents.
- Support team growth by mentoring peers and providing technical guidance.
Benefits
- Ample paid time off, including a dedicated birthday leave day
- Flexibility to work remotely for up to 20 days annually
- Emphasis on mental wellness and personal well-being
- Complimentary therapy access via SpringHealth
- Free subscription to the Headspace mindfulness platform
- Annual company-wide break to allow full team rest and recovery
- Paid leave for new parents
- Paid time allocated for community volunteering
- Commitment to professional development
- Annual budget for learning and skill advancement
- Opportunities for leadership training
- Unlimited access to a library of online courses
- Discounts on travel expenses
- Support through employee-led resource groups
- Comprehensive private health and dental coverage
- Life and disability insurance benefits
Work Arrangement
Hybrid — Toronto
Other
Although most duties fit within standard business hours, occasional communication outside those times—via calls, Slack, or email—is expected to support global teammates, respond to partner needs, and handle time-sensitive issues.
