Requirements
- significant experience in delivering design projects
- create end-to-end, evidence-based designs for services & products which are inclusive, accessible and planet-friendly
- work with multidisciplinary teams on complex projects where autonomy and project management will be important
- champion our values: to care passionately, be fluent in people, believe in your craft, push convention, be open to change, value each other
- play a key role in championing our UCD approach
- lead multidisciplinary teams and clients in the pursuit of inclusive, accessible and planet-friendly services
- support the design team by inspiring and mentoring team members, including overseeing appraisals and professional development
- define the way our disciplines work together, and progress the way NEC Digital Studio does inclusive, sustainable design
- help NEC Digital Studio find and win work by spotting opportunities with clients and helping with proposals and pitches
- work with user researchers and service designers as part of a multi-disciplinary team to create designs based on research that meet user needs
- lead on design workshops and design sprints with the team, senior stakeholders and users
- clearly explain complex problems and design decisions to non-design stakeholders, including risks and unresolved issues, and build consensus by asking difficult questions and challenging assumptions
- lead teams to make clear and compelling points through well-designed visuals
- guide teams on the most appropriate written formats and structures for each project
- lead teams, clients and stakeholders to scope targeted prototyping exercises
- foster excellent working relationships between design and development teams, ensuring smooth delivery of software builds and testing
- negotiate and guide clients and stakeholders towards positive outcomes that deliver outcomes within budget
- lead the conversation, and look for ways to participate and add value
- refine solutions through continuous feedback and testing, ensuring designs evolve in response to user needs, constraints, and business goals
- ground design decisions in user research findings, using data and insights to validate approaches, reduce risk, and improve usability
- have experience in the GDS delivery approach including, knowledge of the GDS design system, principles and service standard
Nice to Have
- experience in facilitating user research and usability testing
- prototype in code to create dynamic prototypes using HTML, CSS and Javascript
- WCAG 2.2 experience
- experience with service assessments
Benefits
- Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
- 25 days paid holiday with the option to buy/sell (FTE)
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
- A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
- A selection of flexible benefits to suit your individual needs
- All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like
Additional Information
- Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
- All offers are subject to satisfactory vetting, references and occupational health checks.
- Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.
- You must be eligible for NPPV3 or SC for this role and be willing to go through the processes for these applications.
