About the Role
This position provides technical leadership in support of sales initiatives by designing customer-specific solutions, guiding system integrations, and delivering product expertise during client engagements.
Responsibilities
- Collaborate with sales teams to understand customer requirements and technical environments
- Design and present tailored system solutions that align with client needs
- Serve as the technical point of contact during pre-sales cycles
- Develop proof-of-concept demonstrations and configurations
- Respond to technical inquiries from prospects and partners
- Document system architectures and deployment strategies
- Support RFP and RFQ processes with accurate technical responses
- Troubleshoot integration challenges during solution design
- Maintain up-to-date knowledge of product capabilities and limitations
- Coordinate with product teams to relay customer feedback
- Assist in defining scalable deployment models
- Provide input on product improvements based on field experience
- Deliver technical training to internal teams and partners
- Ensure solution designs comply with security and regulatory standards
- Track and report on pre-sales engineering activities
Nice to Have
- Experience with IoT or M2M technology platforms
- Certifications in networking or cloud infrastructure
- Background in telecommunications or hardware ecosystems
- Prior success in remote technical customer engagements
- Familiarity with CRM and sales enablement tools
Compensation
Competitive salary with performance incentives
Work Arrangement
Remote, Eastern region
Team
Inside Sales Engineering team
Why This Role Matters
This position bridges technical depth and sales strategy, ensuring customers receive accurate, scalable solutions. The engineer plays a key role in accelerating deal velocity and improving win rates through precise technical alignment.
Growth and Development
Opportunities exist to influence product direction, mentor junior engineers, and contribute to technical best practices across the organization.
Not available
