About the Role
This position involves proactively connecting with families seeking senior care solutions, identifying their needs, and guiding them to suitable housing and support options through consultative selling techniques and strong communication skills.
Responsibilities
- Initiate outbound calls to prospective clients seeking senior living options
- Assess client needs through empathetic and structured conversations
- Match families with appropriate care communities based on gathered criteria
- Maintain accurate records of all client interactions and sales activities
- Follow up consistently with leads to build trust and close placements
- Collaborate with care advisors to ensure smooth client transitions
- Meet or exceed monthly sales and service targets
- Use CRM tools to track progress and manage the sales pipeline
- Stay informed about senior care options and industry trends
- Adapt communication style to suit diverse client backgrounds
- Handle objections with professionalism and solution-focused responses
- Participate in team meetings and performance reviews
- Uphold ethical sales practices and client confidentiality
- Respond promptly to inbound inquiries when applicable
- Conduct needs assessments to determine care level requirements
- Educate families on different types of senior housing and services
- Work within compliance guidelines for senior care referrals
- Maintain a high level of product and market knowledge
- Support onboarding of new team members when needed
- Contribute to process improvements in sales workflows
Benefits
- Health, dental, and vision insurance options
- 401(k) plan with company matching
- Paid time off and company holidays
- Flexible spending accounts (FSA)
- Life and disability insurance
- Employee assistance program (EAP)
- Remote work support stipend
- Ongoing sales and product training
- Career development opportunities
- Performance-based bonuses
Compensation
Competitive base salary plus uncapped commission structure
Work Arrangement
Remote, must be available during Pacific Time business hours
Team
Part of a collaborative inside sales team focused on senior care placement
Why This Role Matters
You’ll help families navigate one of the most challenging decisions they’ll face—finding safe, supportive environments for their loved ones. Your guidance directly impacts quality of life for seniors and peace of mind for their families.
Growth Opportunities
Top performers have clear pathways to leadership roles, specialized client segments, or training positions. Performance is recognized with increased responsibility and advancement.
Not available
