Berlin, Cologne Hybrid Employment

Trusted Shops is hiring a (Senior) GenAI Engineer (f/m/d)

Responsibilities

  • Train, fine-tune, and deploy generative AI models for real-world applications including churn forecasting, content creation, and trust evaluation, managing full lifecycle ownership of AI solutions
  • Design and implement decision-capable AI agents that interact with users and systems, leveraging modular logic and the Model Context Protocol (MCP) for integration with tools and data sources
  • Build and manage Retrieval-Augmented Generation (RAG) pipelines and coordinate multi-agent systems using frameworks such as LangGraph, AgentCore, or Strands Agents
  • Develop reusable AI services by packaging models into APIs and serverless functions using AWS Lambda and RESTful interfaces for broad internal access
  • Connect AI components with enterprise platforms like HubSpot and Salesforce, as well as internal systems, to enable automated end-to-end workflows
  • Ensure AI systems are reliable, interpretable, and compliant with regulatory and ethical standards, reflecting organizational values
  • Utilize cloud-native technologies on AWS—including Bedrock, SageMaker, Lambda, and ECS/Fargate—to build scalable and resilient AI infrastructure

Benefits

  • Hybrid work model allowing remote flexibility combined with periodic in-person collaboration at the Cologne office
  • Opportunity to work remotely from any location within the EU, Iceland, Liechtenstein, or Norway for limited durations
  • Permanent employment with a recognized European brand
  • 28 days of annual leave plus 2.5 extra days off during Christmas, New Year's Eve, and Carnival
  • Onboarding support through a buddy program pairing new hires with experienced team members
  • Access to personalized training and skill development opportunities
  • Regular team and unit-level events to foster collaboration and connection
  • Health Pass providing free access to online and in-person sports, fitness, and wellness programs

Work Arrangement

Hybrid — Cologne, Berlin

Other

  • Flexible working hours
  • Commitment to maintaining a healthy balance between professional and personal life
  • Team composed of diverse backgrounds and open perspectives
  • Culture rooted in inclusion and purpose-driven work
  • Options for remote work
  • Allocated time and budget for ongoing learning, AI experimentation, and career growth
  • Work environment that values collaboration, curiosity, and mission alignment
  • No discrimination based on gender, nationality, ethnic or social origin, religion or belief, disability, age, or sexual orientation and identity
About company
Trusted Shops
Trusted Shops is the leading SaaS company for trust solutions, including customer review systems, buyer protection, and Trustmark. With tens of millions of users and tens of thousands of companies, we are building the Community of Trust, where people and businesses can connect with confidence.
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Job Details
Department AI Solutions Team
Category data
Posted 4 months ago