Nashville, TN Hybrid $61,000-$107,000

Pilot is hiring a Senior Finance Operations Account Manager

About the Role

This position is responsible for overseeing financial operations for a portfolio of clients, driving process improvements, and ensuring accurate and timely financial reporting. The ideal candidate will combine technical accounting expertise with strong client management skills.

Responsibilities

  • Manage end-to-end financial operations for assigned client accounts
  • Conduct monthly close processes with attention to accuracy and deadlines
  • Review financial statements and ensure compliance with accounting standards
  • Collaborate with internal teams to resolve client-specific financial issues
  • Identify inefficiencies in financial workflows and recommend solutions
  • Serve as primary point of contact for clients on financial matters
  • Monitor account health and proactively address potential risks
  • Ensure timely delivery of financial reports and deliverables
  • Support the implementation of new clients onto internal systems
  • Maintain detailed documentation of client processes and requirements
  • Coordinate with external partners such as auditors or tax professionals
  • Escalate complex issues to senior leadership when necessary
  • Track key performance metrics related to account operations
  • Provide insights and recommendations based on financial data trends
  • Assist in refining internal tools and processes for scalability

Nice to Have

  • CPA or active pursuit of CPA certification
  • Experience with ERP systems such as NetSuite or QuickBooks
  • Background in SaaS or technology companies
  • Prior experience in a remote-first organization
  • Knowledge of automation tools for financial workflows

Compensation

Competitive salary and benefits package

Work Arrangement

Remote

Team

Part of the client-facing finance operations team

Our Values

  • We prioritize integrity, transparency, and long-term client success
  • We value initiative, ownership, and continuous learning
  • Collaboration and clear communication are central to our culture

Growth Opportunities

  • Opportunities for advancement within the finance operations team
  • Access to professional development resources and training

Available for qualified candidates

About company
Pilot
Pilot provides small businesses with dedicated finance experts who learn the ins-and-outs of their business, delivering accurate, consistent bookkeeping and financial management and tax services.
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Job Details
Department Finance Operations
Category other
Posted 10 days ago