Responsibilities
- Lead, mentor, and empower a highly skilled cloud infrastructure team of 8 engineers, fostering a culture of trust, autonomy, and continuous improvement
- Collaborate closely with colleagues in the CloudOps Group, including SRE and Engineering Productivity teams, partnering actively with Staff Engineers and stakeholders across Back Market to build relevant, adopted infrastructure services
- Handle operational responsibilities gracefully: coordinating incidents, maintaining calm, and managing an effective and robust on-call rotation
- Treat infrastructure as a product, developing clear metrics-driven approaches to measuring service usage and satisfaction
- Prioritize and evolve the team’s roadmap iteratively, based on feedback, direct observations, and clear adoption metrics
- Take ownership of cost-efficiency and sustainability initiatives within infrastructure, actively reducing Back Market’s engineering costs and carbon footprint
- Embrace iteration and experimentation, supporting the team in rapidly learning from both successes and failures
- Help the team, the platform, and the technical organization to grow and evolve on the existing toolset built around Google Cloud Platform (GCP), Kubernetes (GKE), Cloudflare, Terraform, Crossplane, Backstage, custom CLI, etc
Requirements
- Proven experience managing infrastructure/platform engineering teams in an international technology-driven environment
- Ability to create a team environment where team members feel like they belong and are supported to do their best work
- Strong understanding of cloud infrastructure tooling, especially Google Cloud Platform, Kubernetes (GKE), Terraform, and ideally Crossplane
- Understanding of infrastructure delivery as products, measuring success through adoption, clear metrics, and satisfaction—not merely as technical output
- Commitment to cost efficiency, sustainability, and actively reducing environmental footprint from team decisions
- Comfort with coordinating incident responses, handling complex operational environments, dynamic backlogs, and on-call rotations
- Pragmatic and data-driven mindset
- Prioritization of people and relationships, showing servant leadership qualities, empathy, and excellent coaching and communication skills
- Fluency and professional comfort in English
Nice to Have
- Familiarity or experience with Golang
- Experience working closely with Performance optimization and developer experience
- Previous use of or exposure to engineer-focused developer portals such as Backstage
- Understanding of regulatory or compliance considerations (like GDPR, PCI-DSS, ISO27001, etc.)
Benefits
- Mission driven work environment where day-to-day work makes an impact on the planet
- Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days
- Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training
- Diversity, equity, and inclusion principles embedded into company DNA — from dedicated staff to employee resource groups to company values
- Hands-on career development in an innovative, driven, and fast-paced environment
Work Arrangement
Hybrid
Team
Team size: 8. Structure: Part of the CloudOPS group, working alongside Performance optimization and developer experience teams. Reports to the previous manager who is taking on CloudOPS scope.
Additional Information
- Language requirement: Fluency and professional comfort in English
- Reasonable accommodations available for the interview process upon request
