Responsibilities
- Own execution for daily companywide communications, turning strategy and campaign direction into clear, accurate and engaging employee-facing content
- Write, edit and deliver content across Zillow’s most visible channels, including companywide emails, intranet posts, leadership talking points, presentations and toolkits
- Translate campaign strategies into detailed editorial plans, including drafts, timelines, reviews and final deliverables
- Support major company moments, such as All Hands meetings, quarterly earnings communications and other high-impact updates — drafting content, coordinating inputs and supporting end-to-end execution
- Partner with senior leaders and executives to draft, refine and finalize messaging, incorporating feedback while maintaining clarity and narrative integrity
- Coordinate closely with cross-functional communications partners to ensure messages are aligned, consistent and delivered on time
- Manage multiple concurrent workstreams in fast-moving environments, balancing speed, accuracy and quality
- Track engagement metrics and qualitative feedback, using insights to improve future content and execution
- Maintain editorial standards and quality checks, ensuring employees know where to look, what to trust and what action to take
Requirements
- 5+ years of experience in employee, internal or corporate communications
- An experienced communications professional with strong writing, editing and storytelling skills
- Highly detail-oriented, with strong editorial judgment and a consistently high bar for quality
- Comfortable working with senior leaders and contributing to high-visibility communications
- Organized and reliable, able to manage multiple priorities, deadlines and stakeholders at once
- A collaborative, proactive partner who follows through and keeps work moving forward
- Adaptable and comfortable operating in fast-changing environments where inputs may be incomplete
Nice to Have
- Have executed integrated communications campaigns across multiple channels
- Have experience supporting executives or senior leaders with messaging and content development
- Have worked in a large, matrixed or fast-moving organization
- Have supported major company moments such as earnings, org updates or companywide meetings
- Have experience managing editorial calendars, content plans or campaign timelines
- Are familiar with technology, consumer marketplaces or real estate-related industries
Team
Structure: Employee Communications team
Additional Information
- This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.
- Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.
