About the Role
This role leads the operational performance and strategic development of facilities programs, ensuring reliable, cost-effective, and compliant service delivery across client sites worldwide.
Responsibilities
- Lead the strategic direction of facilities operations for multiple client sites
- Oversee day-to-day performance of facility services including maintenance, safety, and vendor coordination
- Develop and implement operational improvement initiatives to enhance efficiency and service quality
- Manage program execution across diverse geographic locations and facility types
- Ensure compliance with health, safety, and environmental regulations
- Collaborate with cross-functional teams to align facilities strategy with business goals
- Monitor service level agreements and key performance indicators
- Supervise vendor selection, contract negotiation, and performance evaluation
- Drive sustainability and energy management programs
- Lead crisis preparedness and emergency response planning
- Prepare operational and financial reports for stakeholders
- Manage capital and operational budgets for facilities programs
- Support organizational change initiatives related to facilities
- Ensure consistent service delivery across global locations
- Promote a culture of continuous improvement and accountability
- Lead teams through periods of transformation or growth
- Evaluate new technologies to improve facilities management
- Maintain strong client relationships through proactive communication
- Oversee space planning and workplace strategy integration
- Ensure adherence to corporate governance and risk management standards
Compensation
Competitive salary and benefits package offered
Work Arrangement
Hybrid work model with flexibility based on location and project needs
Team
Part of a global facilities management team supporting enterprise clients
Leadership Expectations
- Champion a performance-driven culture focused on accountability and results
- Mentor and develop direct reports and program teams
- Foster collaboration across departments and regions
Client Engagement
- Serve as primary point of contact for key client stakeholders
- Conduct regular service reviews and strategic planning sessions
- Anticipate client needs and deliver proactive solutions
Available for qualified candidates based on business requirements
