About the Role
The role involves evaluating current digital processes, identifying improvement opportunities, and working closely with technical teams to implement effective solutions that align with business goals.
Responsibilities
- Assess existing digital workflows to identify areas for optimization
- Translate business requirements into detailed functional specifications
- Collaborate with development teams to ensure accurate implementation of features
- Support testing phases by validating system functionality against requirements
- Document technical processes and maintain up-to-date system records
- Act as a liaison between business stakeholders and technical teams
- Analyze data flows and system interactions across digital platforms
- Ensure compliance with established digital standards and protocols
- Troubleshoot functional issues and recommend corrective actions
- Participate in project planning and provide input on timelines and deliverables
- Facilitate user acceptance testing and gather feedback for improvements
- Monitor system performance post-implementation and track key metrics
- Assist in defining digital strategy based on business objectives
- Evaluate third-party tools and integrations for compatibility
- Support change management processes during system updates
- Contribute to the development of training materials for end users
- Maintain awareness of emerging digital trends and technologies
- Work with cybersecurity teams to ensure functional designs meet security standards
- Coordinate with vendors during implementation and support phases
- Provide functional expertise during system upgrades and migrations
- Ensure accessibility and usability standards are met in digital solutions
- Assist in root cause analysis for production issues
- Help refine product backlogs based on business priorities
- Promote consistency in user experience across digital interfaces
- Support continuous improvement initiatives for digital platforms
Compensation
Competitive salary and benefits package commensurate with experience
Work Arrangement
Hybrid work model with flexibility for remote and on-site collaboration
Team
Part of a global digital transformation team focused on scalable and innovative solutions
Why Join Us
- Be part of a forward-thinking organization that values innovation and continuous improvement in digital technologies
- Work on large-scale digital initiatives that impact global operations and customer experiences
Travel Requirements
Minimal travel may be required for team meetings or project collaboration
Not available for this position
