Responsibilities
- drive high levels of performance in the following areas: Sales of add-on products and services
- Consult with client on trends in digital payments
- Understand and be able to articulate client’s digital strategy and goals
- Support growth in product adoption & usage in collaboration with Marketing team
- Client satisfaction and retention
- Organic revenue growth
- Client relationship development / cultivating long-term trusted partnerships with client contacts
Requirements
- Bachelor’s degree in business or other applicable discipline, and/or equivalent military experience.
- 8+ years of experience in client relationship management, service delivery, and/or sales to C-Level executives within the financial services industry.
- 8+ years of experience in professional communication including verbal, written, and presentation.
- Proficiency negotiating complex, multimillion-dollar contracts / renewals
- Ability to travel 30-50%
Nice to Have
- Experience managing a mid-market (>$10B) to large (>$100B) financial institutions book of business related to digital product / service licensing, on-premise and ASP, ongoing professional services, and outsourced digital and payments technology solutions
- Experience with Fiserv systems or applications and digital payments products such as RXP, CheckFree Next, Zelle, TransferNow, and Experience Digital
- Additional certifications in banking or financial technology fields
Benefits
- physical, mental, emotional, and financial benefits from day one.
- Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
- Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
- Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
- Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
- Advance your career with training, development, certification, and internal mobility opportunities.
- Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
Work Arrangement
Hybrid
Additional Information
- Ability to travel 30-50%
