Responsibilities
- Act as the primary technical liaison on-site, ensuring seamless communication between the bank client and the software platform team.
- Assume end-to-end technical responsibility for the platform’s infrastructure with a focus on CI/CD pipelines, automation, and system reliability.
- Organize, coordinate, and carry out platform deployments, version upgrades, and security patching.
- Monitor system health, containerized workloads, and service availability using application performance monitoring tools to meet SLA requirements.
- Utilize in-depth OpenShift expertise to administer and resolve issues within the container orchestration environment.
- Deliver direct technical support at both Level 1 and Level 2 tiers.
- Lead incident response efforts, conduct thorough root cause analysis, and oversee bug resolution workflows in collaboration with developers.
- Partner with the bank and internal teams to find and implement opportunities for automation, infrastructure optimization, and performance gains.
Work Arrangement
On-site — Riyadh
