Responsibilities
- Lead full lifecycle implementation of complex integrations and AI agent solutions, serving as the main technical point of contact for 2–4 enterprise clients
- Architect integration systems with strong emphasis on error resilience, retry mechanisms, monitoring, disaster recovery, and secure cross-platform authentication
- Create and deploy autonomous AI workflows that coordinate supply chain activities, covering design, testing, validation, and production rollout
- Execute live AI workflow deployments during customer sessions, including real-time configuration and troubleshooting
- Conduct independent discovery meetings, translating business challenges into viable technical solutions on the spot
- Leverage large language models like Claude and OpenAI throughout the development lifecycle—from gathering specs to coding and testing—with integrated AI support at every phase
- Serve as technical representative in pre-sales discussions, demonstrating system integration capabilities and platform flexibility to prospective clients
- Participate in high-level customer strategy calls, contributing proactive technical insights alongside solutions and sales teams
- Review code for integrations and AI workflows produced by junior engineers, ensuring adherence to quality benchmarks prior to release
- Guide and develop junior engineers through collaborative problem-solving, consistent feedback, and ownership of their professional growth
- Recognize recurring integration and workflow patterns and convert them into standardized templates for team-wide reuse
- Accurately assess project scope and effort, committing to and delivering against defined timelines
- Work cross-functionally with implementation, customer success, product, engineering, and solutions teams to ensure seamless delivery outcomes
Benefits
- Competitive salary with equity participation
- Comprehensive health and wellness coverage
- Global collaborative work environment
- Health insurance effective on first day of employment
- 36 days of paid time off (including sick, casual, and accrued leave)
- 5 designated recharge days
- 2 volunteer days annually
- Home office setup and technology reimbursement
- Lifestyle and family support benefits
- Mental health resources and counseling
- Continuous learning and development programs
- Professional growth initiatives including public speaking clubs
- Five global recharge days in addition to standard holidays and PTO
- Inclusive parental leave policy for all caregivers
- Annual wellness allowance
- Dedicated volunteer time off
- Scheduled time for learning and diversity celebrations
- Commitment to fostering an inclusive workplace culture
Benefits
- Medical benefits start on first day of employment
- 36 PTO days (Sick, Casual and Earned), 5 recharge days, 2 volunteer days
- Home Office set ups and Technology reimbursement
- Lifestyle & Family benefits
- Mental Wellness support and guidance
- Ongoing learning & development opportunities (Professional development program, Toast Master club etc.)
Other
- Medical benefits start on first day of employment
- 36 PTO days (Sick, Casual and Earned), 5 recharge days, 2 volunteer days
- Home Office set ups and Technology reimbursement
- Lifestyle & Family benefits
- Mental Wellness support and guidance
- Ongoing learning & development opportunities (Professional development program, Toast Master club etc.)
- Five global recharge days in addition to generous PTO and standard holidays
- Parental leave for all parents
- Annual wellness stipend
- Volunteer days
- Workday time set aside to learn and celebrate diversity
- Committed to creating an inclusive environment for all employees
