Remote (Country)

Zillow Group is hiring a Senior Clearance Operations Associate

Responsibilities

  • Review title commitments and attorney title opinion letters to identify matters to be cured prior to or at closing such as municipal liens, satisfaction of judgments, UCC-3 terminations, etc.
  • Coordinate with consumers, creditors, attorneys, and underwriters to cure issues reflected on title commitments, such as mortgages, liens, judgments, and taxes.
  • Update title commitments as new information becomes available, such as using a social security number to clear a judgment and remove the corresponding requirement.
  • Interpret buyer and lender requests for title waivers and prepare a pro forma title insurance policy or marked-up title commitment.
  • Draft deeds, affidavits, and escrow agreements in markets where allowed; order deeds and other legal documents from vendor and attorney partners.
  • Review and approve the following documents: surveys, divorce decrees, trust agreements, probate proceedings, bankruptcies, death certificates, entity articles, and court dockets.
  • Search county records for recorded instruments such as releases.
  • Input invoice charges to the settlement statement for fees accrued during the clearance process, such as surveyor invoices.
  • Calculate title insurance premiums and prepare invoices itemizing all costs for title-only transactions in which Spruce fulfills title in states where an attorney serves as settlement agent.
  • Communicate by phone and email with all parties in the transaction and help take and redirect incoming calls on the general phone line.
  • Confirm all outstanding matters are cleared prior to or at close of escrow, while moving quickly and efficiently through a queue of urgent tasks.

Requirements

  • Ability to review title commitments and attorney title opinion letters to identify curative matters such as liens, judgments, UCC-3 terminations, etc.
  • Experience coordinating with consumers, creditors, attorneys, and underwriters to resolve title issues.
  • Ability to update title commitments with new information to clear requirements.
  • Ability to interpret buyer and lender requests for title waivers and prepare pro forma title insurance policies or marked-up commitments.
  • Experience drafting legal documents such as deeds, affidavits, and escrow agreements where permitted.
  • Ability to review and approve legal and financial documents including surveys, divorce decrees, trust agreements, probate proceedings, bankruptcies, death certificates, entity articles, and court dockets.
  • Ability to search county records for recorded instruments such as releases.
  • Experience inputting invoice charges to settlement statements for fees accrued during clearance.
  • Ability to calculate title insurance premiums and prepare itemized invoices for title-only transactions.
  • Strong communication skills via phone and email with all transaction parties.
  • Ability to confirm all outstanding matters are cleared prior to or at closing while managing urgent tasks efficiently.

About the team

Spruce, a Zillow® Group company, was founded in 2016 to deliver fast, streamlined and secure real estate closings, representing more than $20 billion of transactions nationwide. We are a team with a diverse set of backgrounds and perspectives, from respected title and real estate industry veterans to innovative product managers, engineers and data scientists. What brings us together is our passion for building a better closing experience. We believe that the future of real estate will be driven by automation, efficiency, and digital experiences. Our mission is to provide the products and services vital to make that happen!

Get to know us

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality. Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow. No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

Additional Information

  • Remote work allowed within the U.S., with limited exceptions
  • Criminal history may be relevant to job duties including trustworthiness, professionalism, and safeguarding business operations
  • Los Angeles County applicants: job duties include working safely and cooperatively, adhering to excellence under stress, effective communication, and compliance with laws and policies
  • Qualified applicants with arrest or conviction records will be considered in accordance with applicable state and local law
  • Accommodation available for disabilities or special needs upon request
Required Skills
Process ManagementComplianceRisk AssessmentDocumentationProject CoordinationData AnalysisOperational EfficiencyQuality control
About company
Zillow Group
Zillow is the most-visited real estate platform in the U.S., helping customers navigate buying, selling, financing, and renting homes. The company builds innovative, connected, and equitable solutions that support every step of the moving journey.
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Job Details
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Posted 5 months ago